Had your travel plans destroyed by the actions of AA lately? Even if they're not listening - we are.
Whether you were traveling on business, for pleasure, or for an emergency, we realize that the mismanagement of American Airlines has cost you dearly. It doesn't matter if you lost a day at Disney with your family, a day of work for your business, or a major family event, the unfortunate truth is that your life has been disrupted, your plans destroyed, your business derailed--all for one bad reason:
THE PROFIT OF A FEW AMR EXECUTIVES.
Passengers, employees, families - everyone who has paid the price,
tell us your AA story. We're concerned about the quality of our air travel product, and want to bring these glaring service problems to management's attention. We want to improve the passenger experience, and we believe your story needs to be told in order to underscore that point to a management seemingly unaware of the street-level effects of poor management decisions.
