Thanks for visiting, reading, and sharing!
The employees of American Airlines hope your legitimate concerns, like our own, will finally become a priority with the management team behind both the problems we deal with, while they remain detached in headquarters, rewarding each other with yet another round of multi-million dollar bonuses.
Meanwhile, please share your story with the Dept. of Transportation - just click on the "DOT Complaint" link at right, and fill out their form.
We'll see you at the airport and on the plane!
Caught by surprise: snow in Chicago in January - hundreds of flights canceled, thousands of passengers stranded.